FAQ
Questions, answered.
Quick answers about our products, delivery, gifting and orders.
What does Nutrijoy sell?
Premium dry fruits and nut mixes, packed fresh in small baskets, family packs and gift boxes. You can see everything on our Shop page.
Where do you deliver?
We are starting with Hyderabad. Delivery areas, timelines and charges are on our Delivery Information page.
How can I pay?
[Add your payment options once your payment gateway is set up, for example UPI, cards and net banking.] Payment details are never stored on our website.
How fresh are your products?
We pack in small batches. Every pack carries a best-before date on its label, so please check the label when your order arrives.
How should I store dry fruits?
Keep them in a cool, dry place in an airtight container, and close the pack tightly after opening. The storage instructions on the pack label always apply.
Do your products contain allergens?
Our products include nuts and may be packed in a place that handles other nuts or allergens. If you or the person you are gifting has an allergy, please read the label carefully or write to us before ordering.
Do you offer corporate and bulk gifting?
Yes. Tell us your quantity, budget and the date you need it, and we will suggest box options and a clear quote. Start on our Corporate Gifting page.
What if my order arrives damaged or incorrect?
Contact us within 48 hours of delivery with your order number and clear photos, and we will make it right. The details are in our Refund and Return policy.
Can I return an opened pack?
Because our products are food, we cannot take back packs that have been opened or used, or returns made only because of a change of mind. Damaged, wrong or defective items are covered, as described in our Refund and Return policy.
How can I reach you?
Email us at nutrijoy.official@gmail.com or visit our Contact page.
Still have a question?
Write to us and we will get back to you.
Email usContact page