POLICY

Privacy Policy

Last updated: [date]

1. Who we are

Nutrijoy (nutrijoy.in) is operated by [Zazu Enterprises, confirm legal name], [full address], Hyderabad, India. In this policy, “we”, “us” and “our” mean Nutrijoy. This policy explains what personal information we collect when you use our website, why we collect it, and the choices you have.

2. What we collect

  • Order details: your name, phone number, email address, delivery address and the items you order.
  • Account details: your email and password if you create an account (we never see your password in readable form).
  • Enquiries: what you share when you message us on WhatsApp, email or a contact form, including corporate gifting requests.
  • Website usage: basic technical data such as your device, browser and pages visited, through cookies and similar tools.
We do not store your card, UPI or bank details. Payments are handled by [payment gateway name], which has its own privacy policy.

3. Why we use it

  • To process, pack, deliver and support your order.
  • To reply to your enquiries and gifting requests.
  • To manage your account and keep the website secure.
  • To send order updates. We send offers or newsletters only if you agree, and you can opt out at any time.
  • To meet legal, tax and accounting requirements.

4. Who we share it with

We do not sell your personal information. We share only what is needed with service providers who help us run the store, such as the payment gateway ([name]), courier partners ([names]), our website host and email or messaging tools. We may also share information when the law requires it.

5. Cookies

We use cookies to keep your cart and login working, remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the store may not work properly without them. [Add the analytics or ad tools you use, for example Google Analytics, or delete this line.]

6. How long we keep it

We keep order and billing records for as long as needed for business, tax and legal reasons. Other information is kept only as long as it is useful for the purpose it was collected for, and then deleted or anonymised. [Confirm your retention period.]

7. How we protect it

We use reasonable security measures, including a secure (HTTPS) website and limited access to customer data. No online system is completely secure, so we cannot guarantee absolute security.

8. Your choices

You can ask us to show, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Write to us at the contact below and we will respond within [timeframe, for example 15 days].

9. Children

Our website is meant for adults. We do not knowingly collect information from children under 18. If you believe a child has given us information, please contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its “last updated” date.

11. Contact us

Questions or requests about your information:
Email: YOUR-EMAIL
WhatsApp: YOUR-NUMBER
Address: [full address]