Shipping and Delivery

1. Where we deliver

We currently deliver to [Hyderabad / Telangana / across India]. If your pincode is not serviceable, the website will tell you at checkout. For orders outside our delivery area, please write to us and we will see what we can arrange.

2. Order processing

Orders are packed and handed to our delivery partner within [1 to 2 working days] of payment confirmation. Orders placed on Sundays or public holidays are processed on the next working day. We will let you know by [email / SMS / WhatsApp] once your order has been shipped.

3. Delivery time

These are estimates counted from the day we ship, not guaranteed delivery dates. Delivery can take longer because of weather, courier delays, remote locations or events beyond our control.

4. Shipping charges

• [Free delivery on orders above INR ___.]
• [A delivery charge of INR ___ applies to orders below that amount.]
• The exact charge is shown at checkout before you pay.

5. Tracking your order

When your order ships, we will send you the courier name and a tracking link or number. If you do not get it within [2 working days] of ordering, please contact us.

6. Delivery attempts and address

• Please give a complete address with pincode and a phone number that is reachable on delivery day.
• If a delivery fails because the address is wrong or incomplete, or no one is available, the courier may try again or contact you. [Add your rule on re-delivery charges, or delete this line.]
• Please tell us as soon as possible if you need to change an address. We can do this only before the order is shipped.

7. Gifting and bulk orders

Corporate gifting and bulk orders follow the delivery date agreed with you in writing. Please contact us early, especially before Diwali and other festive seasons, so we can plan packing and delivery. [Add your lead time for bulk orders, for example “at least __ days”.]

8. Festive season and delays

During festive periods, order volumes and courier delays can increase. We will do our best to deliver on time, and we will keep you informed if your order is delayed.

9. When your order arrives

Please check the parcel on delivery. If it looks opened or damaged, or an item is wrong or missing, contact us within [48 hours] with your order number and photos. We will make it right as described in our Refund and Return policy.

10. Contact us

For any question about your delivery:
Email: YOUR-EMAIL
WhatsApp: YOUR-NUMBER
Hours: [days and times]